What is Vello?

Vello is a secure personal health page for your pet that gives you direct access to your pet's health records 24/7. We're happy to provide Vello to all our current clients who have an active email address & primary phone number at our practice.

Why should I want Vello?

Vello is our new software that help you access vet vaccination records, request prescription refills, send personal messages to our clinic, and review pre-visit instructions. It's simple, easy, & easier to access than our previous platform (Petly)
Please note since July of 2026 we are NO LONGER using Petly
 With Vello you can access your  pet's vaccine records right from home, plus so much more including:​
  • Access your pets information directly on your mobile device 
  • View Upcoming Appointment Information
  • Sign-up for Appointment Reminder Text Messages
  • Update your address or phone number to your account
  • Request prescription refills & see prescription history 
  • Communicate with AKVH through two-way text messaging 
  • Recieve health reminders for your pet 
  • See what we recommend for your pet's care 
  • Confirm upcoming appointments 
  • Manage your own account with reminders you would like to have. 

Sign up or log in today with your mobile device!

​https://app.vello.idexx.com/login/iBbtPwSJRkONK8vExqwH5A 

How to download the Vello App right to your mobile device. 

PDF on how to download the Vello mobile app.pdf
File Size: 432 kb
File Type: pdf
Download File
Apple App Store Link:
https://apps.apple.com/us/app/idexx-vello/id6471983227 
Google Play Store Link:
https://play.google.com/store/apps/details?id=com.idexx.vello&pli=1
*We take your privacy personally and will not share your email nor will we send you any emails or texts you have not subscribed to receive from our practice about your pet's health and other educational information.